Easy Online Recruitment Software http://www.impelhr.com Simple, pretty tools for managing your recruitment process. Sat, 16 Aug 2014 00:08:19 +0000 en-US hourly 1 https://wordpress.org/?v=4.4.11 Friendly URLs for advertised positions http://www.impelhr.com/blog/2013/04/14/friendly-urls-for-advertised-positions/ Sun, 14 Apr 2013 04:09:58 +0000 http://www.impelhr.com/?p=515 Friendly URLs are now supported for positions advertised on your jobs site. This means that instead of advertising and linking to a job using a URL like http://<your-jobs-site>/PositionDetail.aspx?p=12345, the URL now looks like http://<your-jobs-site>/G067-13YY/senior-lecturer-in-computer-science – that’s just the name of your jobs site followed by the reference number and position title. URLs in this format […]

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Friendly URLs are now supported for positions advertised on your jobs site. This means that instead of advertising and linking to a job using a URL like http://<your-jobs-site>/PositionDetail.aspx?p=12345, the URL now looks like http://<your-jobs-site>/G067-13YY/senior-lecturer-in-computer-science – that’s just the name of your jobs site followed by the reference number and position title.

URLs in this format are more memorable for applicants and perform better in search engines because of the extra context contained in the URL. Where a link to an advertised position is displayed in Recruiter (as described in this post), URLs in this friendly format are now used.

Short codes are supported as well

But, what if you need a shorter version of the URL – you’re advertising a job offline, or relaying a URL to an applicant over the phone? In this case you can also use the short-code for a position – this is the friendly URL above with the position title dropped off the end. For example, if the normal friendly URL for a position is http://<your-jobs-site>/G088-13AH/chief-financial-officer, the short-code is simply http://<your-jobs-site>/G088-13AH. Note that both forms work identically, and neither has a slash at the end.

Canonical links

To recap then, a position can be reached on your jobs site using a URL in any of the following formats –

  • http://<your-jobs-site>/A054-13XX/head-of-business-studies
  • http://<your-jobs-site>/A054-13XX
  • http://<your-jobs-site>/PositionDetail.aspx?p=123456

Because search engines prefer to not see multiple different URLs all pointing to the same web page, we let them know that the authoritative or ‘canonical’ URL for a job ad is the first version above. That’s not something you need to worry about though – we just thought we’d mention it because we’re geeks.

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Job ad URLs are now visible from within Recruiter http://www.impelhr.com/blog/2013/04/13/job-ad-urls-are-now-visible-from-within-recruiter/ Sat, 13 Apr 2013 00:31:31 +0000 http://www.impelhr.com/?p=511 Job ad URLs are now displayed at the top of a position details page when a job gets advertised. A job still appears on your jobs site automatically, but say you want to send a link to the job to someone in an email, or you need to insert a job’s URL into other media. […]

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Job ad URLs are now displayed at the top of a position details page when a job gets advertised. A job still appears on your jobs site automatically, but say you want to send a link to the job to someone in an email, or you need to insert a job’s URL into other media.

Instead of having to view the job on the jobs site and then cut the URL out of the browser’s address bar to paste into another location, you can now simply copy it from within Recruiter. Here’s a screenshot of the new section –

position-urls-section

This section only appears on the details page when a position is in ‘Advertised’ and will show the URL for internal and/or external applications according to the advertising mode selected for the position.

Hopefully this little  change will save you a few mouse clicks.

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Attaching job description documents http://www.impelhr.com/blog/2013/01/07/attaching-job-description-documents/ Mon, 07 Jan 2013 04:49:31 +0000 http://www.impelhr.com/?p=469 Up until now you’ve been able to maintain a library of job description templates in Recruiter (accessible via the admin pages). When you create a new position, you select one of these templates and then customize it for the specific role you’re advertising. This ‘free-text’ job description is then used to create the ‘Reply pack’ […]

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Up until now you’ve been able to maintain a library of job description templates in Recruiter (accessible via the admin pages). When you create a new position, you select one of these templates and then customize it for the specific role you’re advertising. This ‘free-text’ job description is then used to create the ‘Reply pack’ document, and also appears as part of the position details on your jobs site.

While there are still great reasons for building up this library of job descriptions in Recruiter, sometimes this model won’t be the best fit for your organization or the requirements of a specific position. In some cases, as a hiring manager you’ll already have your own job description documents, and these won’t be in Recruiter. For these cases you can now simply attach a job description document to a role.

Attaching a job description document is pretty simple

When creating a new position you’ll now see an option to upload a job description document. If you select this option (labeled I will upload a job description document later in the screenshot below) you’ll skip straight over the job description customization page and, after confirming the details of the new position, you’ll end up on the position details page.

Image of job description document upload section

 

On the position details page, scroll down to the Job description section and click Upload a job description. A nice little upload window will appear, and you can browse for and upload the appropriate job description.

Image of job description upload section

 

This is what that section looks like once a document has been uploaded:

 

And that’s all there is to it really. The free-text job description fields will now be suppressed on the position details page of your jobs site, and instead your jobs site visitors will see a link to view the job description you’ve just uploaded. Note that you can still swap back to a free-text job description if you want to – just click Remove this document (see the screenshot above) and you’ll be able to edit the standard job description fields.

If you have any questions about this feature, or would like to suggest improvements, please contact us.

Happy hiring!

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Free read-only guest user access http://www.impelhr.com/blog/2013/01/07/free-read-only-guest-user-access/ Sun, 06 Jan 2013 20:54:22 +0000 http://www.impelhr.com/?p=464 In December 2012 we quietly rolled out a few small enhancements to make your lives even easier. The first we called ‘Read-only guest user access’ and is intended to make it easier to open Recruiter up to casual users (those that don’t need permanent access). Why are casual users useful? Say you’re putting together a […]

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In December 2012 we quietly rolled out a few small enhancements to make your lives even easier. The first we called ‘Read-only guest user access’ and is intended to make it easier to open Recruiter up to casual users (those that don’t need permanent access).

Why are casual users useful?

Say you’re putting together a selection committee or interview panel to fill a role, and you want the participants to be able to review the details of shortlisted applicants before the panel convenes. Previously you would have downloaded the application documents and generated application forms for those candidates and emailed them to those involved. Depending on the size of your shortlist this may not have been a huge amount of work, but any extra effort is still a bit of a pain right?

How does it work now?

For any position in a state of Advertised or Processing you’ll now see a Guest Users box underneath the position title on the position details page (see the screenshot below). Click the ‘Invite Guests’ link to display the form fields and enter the first name, last name and email address of the individual you want to invite. When you click the ‘Invite’ button the system will send an email to the invited user containing sign-in and usage instructions. If this user isn’t an existing Recruiter user (i.e. their email address doesn’t already exist in the system) their access to this position will remain open until it’s revoked by an administrator of the position, or the position is migrated past a state of Processing.

Read-only guest users section image

Notes, pricing, and other funky bits

  • An administrator of a position can invite up to 3 casual users to an individual position at any time – there is no limit to the number of positions that casual users can be invited into
  • Casual users are granted read-only access – they can’t edit the details of the position or any of the applications, change states, etc.
  • Active or not, casual user accounts do not attract a monthly charge – they are free
  • If a casual user is granted access to multiple positions (an extremely popular individual that loves sitting in on interview panels) they will see all positions they have been granted access to when they log in – they do not need multiple email addresses, sign-in usernames/passwords or whatever

Populated read-only guest users image

We hope you find this functionality useful. If you’d like to suggest ways it can be improved for use at your organization please contact us.

Happy hiring!

 

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Ad and Job Description page improvements http://www.impelhr.com/blog/2012/11/12/ad-and-job-description-page-improvements/ Sun, 11 Nov 2012 22:48:36 +0000 http://www.impelhr.com/?p=436 The ‘New position request’ pages in Recruiter have had a bit of a brush up – it’s now easier to enter the ad and job description for a new position you’re advertising. The Position Details page has been tidied up so that’s it nicer to look at and easier to use, but more importantly we’ve […]

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The ‘New position request’ pages in Recruiter have had a bit of a brush up – it’s now easier to enter the ad and job description for a new position you’re advertising.

The Position Details page has been tidied up so that’s it nicer to look at and easier to use, but more importantly we’ve moved some fields around to put related controls together.

Position Type controls are now right at the top and choosing those first lets the form adjust itself for the type of job you’re advertising, the type of contract, etc. Sub-headings have been added to the groups you work through, these should make it easier for you to remember how to use the form if you’re not a frequent user.

Position details page

On the confirmation page we’ve also added some tabs to separate the details of the position from the job description. This keeps the form from getting too long and confusing for users.

You can now format the full web advertisement and the job description using Markdown. This lets you mark up basic headings, bulleted lists, and paragraphs in those fields to make your content more readable on the web. These styles flow through to Recruiter and your jobs site.

New position request confirmation page

Easy-as! Creating new positions in Recruiter just got a little bit easier for you.

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Adding custom email templates to Recruiter http://www.impelhr.com/blog/2012/10/04/adding-custom-email-templates-to-recruiter/ http://www.impelhr.com/blog/2012/10/04/adding-custom-email-templates-to-recruiter/#comments Thu, 04 Oct 2012 02:17:52 +0000 http://www.impelhr.com/?p=408 You can now add custom email templates to Recruiter. At the moment their use is limited to creating position workflow reminder emails but we will be extending them to other uses soon. These templates can contain the full range of replaceable position, application and system data tokens. From Admin > Email templates, click the Add an email template link in the sidebar: Complete the […]

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You can now add custom email templates to Recruiter. At the moment their use is limited to creating position workflow reminder emails but we will be extending them to other uses soon. These templates can contain the full range of replaceable position, application and system data tokens.

From Admin > Email templates, click the Add an email template link in the sidebar:

Email templates index page

Complete the following fields on the Edit Email Template page:

  1. Enter a name that identifies this template in Recruiter (this ‘friendly’ name is never displayed to other users)
  2. Enter a subject line for the generated email
  3. Choose the Send as HTML option to generate an HTML view for this email along with the default plain text view
  4. NEW – choose an existing email template to copy the body content from
  5. Enter or modify the Markdown body content for the generated email
  6. If you selected the Send as HTML option above, choose the HTML template to use to generate the HTML view
  7. Click Save and that’s it – your new template will be visible in list of email templates

Add a new email template

You can add as many email templates to Recruiter as you like.  In the near future you’ll be able to attach your new templates to any of the processes that generate email. As of today though, you can create new email templates and use them with position workflow reminder templates.

Happy hiring!

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Reduce hiring time with workflow reminders http://www.impelhr.com/blog/2012/10/04/reduce-hiring-time-with-workflow-reminders/ http://www.impelhr.com/blog/2012/10/04/reduce-hiring-time-with-workflow-reminders/#comments Thu, 04 Oct 2012 00:37:50 +0000 http://www.impelhr.com/?p=380 When you’re responsible for a recruitment process that spans staff in many departments it can be difficult making sure the whole process runs quickly and smoothly. Delays increase your time-to-hire and allow excellent candidates to be snapped up elsewhere. A simple reminder to reduce hiring time Workflow reminders speed up your recruitment process by emailing […]

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When you’re responsible for a recruitment process that spans staff in many departments it can be difficult making sure the whole process runs quickly and smoothly. Delays increase your time-to-hire and allow excellent candidates to be snapped up elsewhere.

A simple reminder to reduce hiring time

Workflow reminders speed up your recruitment process by emailing the owner of a step in the recruitment process when hiring stalls. The following position states are currently supported (we may add more in the future):

  • Draft
  • Proposed
  • Requested
  • Approved
  • Processing

Reminders are easy to set up

Decide on the message you want to send in the reminder and create a new email template.

Select the Workflow reminder emails option from the main admin screen and view the list of reminders. This will show you which life-cycle states have reminders enabled, and the delay before each is sent.

Workflow reminders list

After choosing a reminder to edit, enter the number of days to wait before a reminder is sent and select the template to use (these can be fully populated). Choose whether or not to copy the reminder email to associated HR Administrators or to your ‘BCC-all’ address (if configured).

Edit workflow reminder

Enable the new reminder and save. If a request to hire spends more than the entered number of days in that state a reminder will now be automatically sent to gently hurry things along.

Notice you don’t specify the ‘To’ address for the email

With this feature we wanted to encourage the staff member responsible for a request to move it quickly forward into its next state. If an HR user puts a request into a state, the system will remind them (as opposed to the departmental hiring manager) when an update is required.

If a request has stalled with a departmental user, then that user is emailed as long as they can also move the request into its next state. If they’re not able to, the system will email the coordinator or authority of the next business unit in the request process or, in the case of the Approved reminder, the associated group of HR Administrators.

If you need additional staff to be involved in the ‘hurry up’ you can use the CC and BCC options to copy in HR Administrators or your ‘BCC-all’ address.

Reminders are cool, but they’re not enabled by default

This feature replaces the basic reminders that Recruiter used to send in the Proposed and Processing states. We didn’t want to cause confusion by turning stuff on unexpectedly so reminders for additional states are turned off by default. Turning them on is easy though- just create a new email template, edit the appropriate reminder’s settings, and away you go.

Happy hiring!

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UI improvements, document uploads for manual applications, and more http://www.impelhr.com/blog/2012/09/19/document-uploads-for-manual-applications/ Wed, 19 Sep 2012 00:47:19 +0000 http://www.impelhr.com/?p=367 We’re hard at work improving Recruiter’s look ‘n’ feel and have just released some minor changes to make your hiring workflow even smoother. Super state feedback Now when you change an application’s state you’ll see a pretty green ‘success’ message at the top of the page, just like when you change a position’s state. We […]

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We’re hard at work improving Recruiter’s look ‘n’ feel and have just released some minor changes to make your hiring workflow even smoother.

Super state feedback

Now when you change an application’s state you’ll see a pretty green ‘success’ message at the top of the page, just like when you change a position’s state. We haven’t changed any of the functionality here – the message is just there to let you know everything went OK.

Screenshot showing the application state update success message

Manual applications can have documents too

Have one of those 1 in 100 applications that didn’t come through your awesome fully-branded jobs site, but you still have documents you need to do something with? You can now attach them to a manually entered application. Just click Upload document in the sidebar on the application details page and upload any document that has been scanned, emailed through, or whatever. Works for cover letters, resumes and ‘other’ documents.

Screenshot showing the modal document upload window for applications

Better breadcrumbs

We’ve also added breadcrumbs to a few more pages in Recruiter. These provide you with a handy way to get back to where-ever it was you came from, and you’ll now see them at the top of the page when viewing and editing referees’ details, viewing/adding position rating questions and notes, and editing position and job description details.

That’s about it for this update. As always, let us know if you’d love to see a feature added.

Happy hiring!

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Send email as HTML http://www.impelhr.com/blog/2012/09/17/send-email-as-html/ http://www.impelhr.com/blog/2012/09/17/send-email-as-html/#comments Sun, 16 Sep 2012 22:41:10 +0000 http://www.impelhr.com/?p=350 With this latest update you can send HTML versions of 17 state transition emails (HTML support for other emails is coming soon). Sending an email as HTML is simple. Just click the ‘Send as HTML’ option when editing the template and the HTML-specific controls will appear. Format the body of the email using Markdown (click […]

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With this latest update you can send HTML versions of 17 state transition emails (HTML support for other emails is coming soon).

Sending an email as HTML is simple. Just click the ‘Send as HTML’ option when editing the template and the HTML-specific controls will appear. Format the body of the email using Markdown (click the link in the blue ‘How to format’ box for a handy reference) , and then choose the HTML template to apply to the email. Tokens in the subject and body will still be dynamically replaced with real data, and we’ve also added ‘Snippets’ – tags that are replaced with more complex preformatted chunks of text when they’re found in a template (like {%POSITION_DATA+TABLE%} in the following screenshot).

Screenshot - editing an email template to add HTML

Not all email readers and web browsers are created equal though, and HTML emails can be a bit tricky to get right. We’ve tested this change pretty extensively using the awesome Litmus and have this first version looking pretty good. To be extra safe though, we still send a complete plain text version of the email along for the ride just in case the recipient has trouble viewing the fancy version.

Here’s how the HTML version of a position state transition email now looks in Outlook 2010 –

Screenshot of HTML position state transition email in Outlook 2010

And here’s a similar email in Gmail –

Screenshot of HTML position state transition email in Gmail

Hopefully we’ve found the right balance between flexibility and ease-of-use while still hiding most of the nasty technical bits under the covers. Let us know what you think.

Happy hiring!

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More update goodness http://www.impelhr.com/blog/2012/08/28/token-replacement-and-more/ http://www.impelhr.com/blog/2012/08/28/token-replacement-and-more/#comments Tue, 28 Aug 2012 00:20:46 +0000 http://www.impelhr.com/?p=310 Just in case you thought we’d gone quiet for some reason, here’s the skinny on the latest changes to Recruiter. Although there’s nothing truly ‘big bang’ in here, we have rolled out some nice little tweaks to make your lives easier. Token replacement in email and form templates This is probably the big one. For […]

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Just in case you thought we’d gone quiet for some reason, here’s the skinny on the latest changes to Recruiter. Although there’s nothing truly ‘big bang’ in here, we have rolled out some nice little tweaks to make your lives easier.

Token replacement in email and form templates

This is probably the big one. For years we’ve been replacing ‘tokens’ (special strings comprised of squiggly brackets and things) with personalized data when generating letters, forms and emails from templates. We’ve now made this list of supported tokens visible on Recruiter’s user interface so you can easily insert and remove these tokens yourself. This gives you more control over what you want your candidate messages to say, and how they’re formatted, without worrying about breaking anything. There’s still clean-up work to be done here and not all  emails are supported, but we strongly believe in deploying this stuff early so you can get maximum benefit from it while we worry about final fit and finish.

To get started, view the template for an email from the ‘Letter Templates’ admin page. You’ll find a handy reference to the tokens that can be manually replaced by clicking the links  near the top of that page.

What else has changed?

Here’s what else has changed in recent deployments:

  • Advertised positions now close at 5 p.m. (configurable) on the ‘Last day for applications’ – having applications close at midnight by default was causing some confusion
  • Improved the layout of application rating questions and responses on the ‘Application details’ page
  • The sender’s name and address are now included in a support email sent through Recruiter
  • Improved the layout of control subgroups on the ‘Request new position’ page
  • Rewrote the email queuing code to improve performance and to better handle malformed email addresses
  • Logging is now working correctly when generating candidate reply packs
  • Added a link to the ‘Application details’ page to generate a hard-copy application form
  • The ‘Application details’ page will now display properly, even if all responses to applicant rating questions haven’t been entered
  • Added a bunch of unit tests to cover email queuing and release, logging classes, and a whole bunch of business objects

If you’d like to send feedback on any of these changes, or suggest others, please send us an email.

How do I update?

If you’re using hosted Recruiter the good news is you’re already up to date – go and check these changes out now! If you’re running a self-installed version of Recruiter of you should contact us and we can talk about getting you running on the latest version.

Happy hiring from the ImpelHR team.

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